Privacy Policy
Effective Date: August 18, 2026
FM Landscapes & Design ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website (fmhardscapes.com), our online chat widget, by phone, and when you communicate with us, how we use it, and the choices you have. This policy also describes our text message (SMS/MMS) practices in compliance with the Telephone Consumer Protection Act (TCPA) and applicable A2P 10DLC requirements.
1. Information We Collect
We collect information you choose to provide to us, including:
- Contact details: your name, phone number, email address, and mailing address.
- Project details: information about your property and the hardscape project you are interested in.
- Communications: the content of messages you send to us by phone, email, or through our website chat widget.
- Automatically collected data: basic technical information such as your IP address, browser type, and pages visited, used to improve our website.
2. How We Use Your Information
- To respond to your inquiries and schedule on-site design consultations.
- To prepare estimates, designs, and project plans for you.
- To send you text messages and other communications you have requested or consented to receive.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations and protect our legal rights.
3. Text Messaging (SMS/MMS) — Your Consent
By voluntarily providing your mobile phone number and expressly opting in, you consent to receive text messages (SMS/MMS) from FM Landscapes & Design. These messages may include appointment reminders, estimates, project updates, promotions, and other information relevant to our services. We use a text-messaging platform to send these messages.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services. You can opt out at any time by replying STOP. After you opt out, we will stop sending you text messages and will not send further SMS communications except as required by law. For help, reply HELP or contact us using the details below.
- You must be at least 18 years old and the owner of the mobile phone number you provide.
- Standard text-messaging rates charged by your mobile carrier may apply and are your responsibility.
- We do not sell, rent, or share your mobile number for the purpose of third-party marketing, and we do not send messages without your consent.
- Your opt-in to text messaging is recorded, and you may request a record of your consent at any time.
4. Sharing & Disclosure
We do not sell your personal information. We share your information only with service providers who help us operate our business and deliver our services — for example, our website and text-messaging platform provider (GoHighLevel), web hosting, and analytics tools. These providers are contractually obligated to use your information only to perform services on our behalf and to protect it. We may also disclose information where required by law, or to protect our rights, safety, or property.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, to satisfy legal or regulatory requirements, or until you ask us to delete it. Text-messaging consent records are retained in accordance with applicable law.
6. Your Rights & Choices
- Text messages: Reply STOP at any time to stop receiving text messages.
- Access and correction: You may request a copy of the personal information we hold about you and ask us to correct inaccuracies.
- Deletion: You may ask us to delete your personal information, subject to legal or contractual obligations that require us to keep it.
- California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request its deletion, to opt out of the sale or sharing of your personal information (we do not sell it), and to not be discriminated against for exercising these rights.
- Opting out of marketing emails: You may unsubscribe from any marketing emails by using the unsubscribe link in the message.
To exercise any of these rights, contact us using the details in Section 9. We will respond within the timeframes required by applicable law.
7. Cookies & Website Analytics
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, although some features of the site may not function properly as a result.
8. Security & Children's Privacy
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website, chat widget, and messaging services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
- FM Landscapes & Design
- Phone: (770) 875-2218
- Email: frandymazariegos86@gmail.com
- Address: 675 Inglewood Dr, Smyrna, GA 30080
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.